FREQUENTLY ASKED QUESTIONS

AstroTopMine is a legal investment company incorporated in the USA registered with the regulatory authority by CySEC, FSA and Fincen.
Office address: 149 Fifth Avenue, 16th Floor New York NY 10010,,USA

Everyone may be a client of AstroTopMine, but he\she must be not less 18 years old.

You may become a client of AstroTopMine and it is totally free of charge. All you need is to open an account and fill all required fields.

Yes, it is totally free of charge.

Check the entered information. Displayed errors can help you, they show where you have made mistakes.
Sometimes it could be browser issue. Try to change your browser or turn off any translator if you use it.
If you need further assistance don't hesitate to contact us.

Your account will be active immediately after registration.

You may log into your account by clicking the link Login and enter your username and password.

In order to control your account you need to use navigation menu in the left side of our site.

You may change your password by clicking the link Update Details in the navigation menu (you need to be logged into your account first).
In order to change your payment accounts data you need to contact our support service.

All stored data on our servers remains protected via encryption technology all the time.
All account related transactions done by our clients are mediated exclusively via secured internet connections.

Click password recovery link, type your email and you should receive reset password link.
If you haven't receive password reset link check your spam folder or contact our support service.

Any client can have only one account per IP/Family/Payment account. In the event of multiple registrations from your computer we have rights to suspend all of your accounts.

In order to make a deposit click on Fund Account in the navigation menu.
Fill desired amount in the 'Amount' field, choose payment system that you use and click 'Confirm'. Follow further instructions of your payment system.

Your deposit should be activated immediately.
For deposits in bitcoin it could be some time lag which is required for getting confirmations by bitcoin network.
If your deposit hasn't appear in your account for a long time, please contact us.

In all investment plans your profit includes your initial deposit.

Yes, sure you may have as many deposits as you want.

At the moment we accept: Bitcoin Cash, Litecoin, Dash and Ethereum.

In order to withdraw your profit you need to make withdrawal request on Withdraw page in your member area.
Just fill desired withdrawing amount and choose payment system which you use for making your deposits.

Your request will be processed within 24 hours.
We do everything possible to reduce awaiting time of our clients.

Please, pay attention that usually we process withdrawals within 24 hours.
But anyway contact our support service and we will check your issue.

PAYMENT METHOD

wire transfer
visa card
master card
moneygram
bitcoin logo
wire transfer
visa card
master card